Kent, WA 98030
eric@ericgs.com
http://www.ericgs.com
downloads (Word format): resume (pdf format): resume
Electronic Technician/Hardware Technician
Summary: Extensive experience in repair, maintenance, and
troubleshooting computers, servers, and advanced electronic equipment.
• Server 2008, 2012, 2016, 2019, 2022
• Electronics; microwave, digital, industrial
• Windows 7, 8, 10, Vista, XP • OS Installs; computers, servers
• Linux; Redhat, SUSE, FreeBSD, Ubuntu, CentOS • Communications;
technical writing
• Software; Word, Excel, IOMeter, FIO • Analyzers; Lecroy, Xgig
• Scripting; BASH, and Batch • Raid configuration; Raid 0, 1,
5, 6, 10, 50, 60
• Certified; A +, Network + • Team oriented, reliable, flexible,
fast learner
• Test equipment; oscilloscope, signal generator, digital multimeter,
digital logic probe
Experience
ZT Systems, Seattle, WA 2023-Present
Technical Support Specialist
• Supported At Level 2, Microsoft and Verizon Data Centers.
Microsoft / Mindtree, Redmond, WA 2018-2023
Test Engineer
• Ran/Evaluated Comprehensive Testing on Azure Servers
Using Server 2022.
• Installed Windows Server 2022 using SCCM and prepared servers for
testing, including installing DIMMs, NVMEs, HDDs, and SSDs, including racking
servers.
• Updated firmware on BMC, BIOS, NVMEs, HDDs and SSDs in servers to
prepare for testing, using RDCMan, Raritan KVM Service and WCSCLI.
• Maintained inventory of servers, DIMMs, NVMEs, HDDs, SSDs for deployment.
• Troubleshooted Azure type servers and debugged hardware problems.
Gray Construction / Signature, Anaheim, CA 2017-2018
IT Tech / Helpdesk
• Prepared PC’s, Desktops and
Laptops, with Windows 10.
• Migrated data and software from user’s PC’s with Windows
7 on them to the Windows 10 PC’s, and installed printers for each user.
• Helped users with Windows 10 technical problems.
• Installed PC’s to workstation areas and assisted IT with other
tasks.
Thales / Morson, Irvine, CA 2016-2017
Sr. Systems Technician (Aerospace)
• Installing, configuring and trouble-shooting sytems
of IFE (in flight entertainment) in test racks, including Cabling and set
up.
• Reading schematics, diagrams, and other written and verbal instructions,
in order to accomplish tasks.
• Training and/or assisting others with all tasks.
• Setting up laptops with dual boot OS, Windows 7 and Ubuntu.
Prosum / LBUSD, Long Beach, CA 2015-2016
Electronic Technician
• Repaired LCD and DLP Projectors, including Epson,
InFocus, and Panasonic.
• Repaired Document Cameras, mainly Lumens.
• Repaired this equipment down to the component level, soldering and
replacing it.
Western Digital, Irvine, CA 2011-2015
Hardware Technician (in Data Center)
• Test
enterprise class hard drives in Linux and Windows server environment, with
3000+ servers, including Dell, HP, Lenovo, Acer, and others.
• Hard drive firmware
maturation via thorough testing to uncover bugs and potential interoperability
issues.
• RAID array creation/management
with various SAS/SATA controller (LSI/Avago, Adaptec, Atto, Promise)
•
Reporting and documenting issues on Issue tracking database, similar to RMA
process.
•
Work on customer reported issues: Reproducing/debugging customer found issues.
CSTS Inc., Brea, CA 2003-2010
Electronic Technician/Junior Systems Engineer
• Tested and repaired servers, computers and computer based electronic
testing equipment, including plumbing of gases
• Set up Desktop stations and repaired them
• Developed documentation and efficient work flow for common tasks
• Assisted engineers with building prototypes, verifying new designs and
writing test procedures and technical manuals
Freelance and Consulting
Zoggit Computer Repair
Service, Mission Viejo, CA 2005-2015
• Personal PC repair (Owner)
Education
Network Administrator
New Horizons Computer Learning Center, Anaheim, CA
Associates in Electronics Engineering Technology
ITT Technical Institute, La Mesa, CA
Network Administrator
Institute of Networking Technology, Signal Hill,CA
Advanced Electronics
ET "A" School, US Navy, Great Lakes, IL
REFERENCES
Available upon request